Frequently Asked Questions
Who uses Crystal Worldwide Money Express services and why?
How can I get Information about sending to country ?
How would I send money through Crystal Worldwide Money Express’s principal companies in overseas ?
How soon will the money be available to the Receiver ?
How would receiver collect money within the country ?
How would I find Crystal Worldwide Money Express location closest to me ?
What are Crystal Worldwide Money Express Agent locations ?
What are the opening hours of Crystal Worldwide Money Express ? Who uses Crystal Worldwide Money Express services and why?People who need to transfer money abroad quickly and at significantly lower cost than available from other service providers. CWME is the pioneer Master agent of Coinstar Money Transfer ( formerly known as Travelex Money Transfer ) an acknowledged leader in low cost international money transfer from all over the world thus making it ideal choice for people working in the worldwide who are supporting friends or family members living their homeland. Low charges and reliability of the service also makes it attractive to wide variety of other people including business people or travellers.
Back to top How can I get Information about sending to country ?Crystal Worldwide Money Express currently offers remittance services from globally and specially from Qatar, Israel, UK, UAE, Lebanon, Jordan, Oman and Singapore to Nepal and this number is constantly growing. To find out if the service to the country of your interest is available and to get more information about how to send money to a particular country, charges, rates and payout locations, please visit our website..
Back to top How would I send money through Crystal Worldwide Money Express’s principal companies overseas ?- To send money with us you would need to come to CWME’s principal companies Branch or Agent.
- You would then be provided with International Money Transfer Form which you would need to fill in indicating your personal details (Full Name, Address, Contact telephone number) as well as the same details for the beneficiary.
- Then you would need to choose the payout location in the receiving country where money would be delivered from the list available at any of the CWME’s Sending locations.
- All details are then inputted into the PC by the operator and you would be issued with the printed receipt which would contain all transaction details and secret code number which you would have to pass to your beneficiary. Check the receipt carefully to ensure all information is correct.
- You would then be asked to pay the amount you would like to send together with transfer charges. Once all steps have been done your transaction is completed.
Back to top How soon will the money be available to the Receiver?Delivery time varies depending on the receiving country. Within Nepal our CWME’s head office open 9:30 AM to 5:30 PM and remaining branches are open 10:30 AM to 4:00 PM .
Back to top How would receiver collect money in the receiving country?Once the remitter remitted the money to the receiver then receiver got the message from remitter along with the secret code number and amount, then recipient would need to come to payout location, present nationally accepted form of identification and provide staff at payout location with the secret code number. .
Back to top How would I find Crystal Worldwide Money Express’s location closest to me?To find location closest to you simply call us Toll Free Number – 1660 012 3000, and tell us your nearest location, so we can locate agent nearest to you. We would then be able to supply you with directions as well as contact details of your nearest payout location.
Back to top What are Crystal Worldwide Money Express Agent locations?Crystal Worldwide Money Express - CWME Agents are independent businesses that provide money transfer service to their customers on behalf of Crystal Worldwide Money Express. CWME Agents are primarily Banks, Financial Institutions, Money Transfer companies and Travel Agencies. These businesses would normally have On-Line payment system installed at their premises, which allows them to pay money immediately .
Back to top What are the opening hours of Crystal Worldwide Money Express ?Each Crystal Worldwide Money Express Location determines its own hours of operation; our branches also have different opening and closing times. Most locations maintain extended hours and some even operate on odd hours basis. If you would like to find out about operating hours of any of our locations please call us our Toll Free Number - 166 001 23000. Our Customer Support Centre is open Sunday to Friday from 9:30 AM to 5:30 PM and on Saturday from 10:30AM to 2:30 PM.
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